My Work
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Last updated 1/8/2003

imageThank you for stopping by!  My company, McGlamry & Associates is a specialty firm that does custom IVR and web design work.  I specialize in integrating multiple separate systems into systems that work together in an automated fashion.  On a contract basis, I've built combination web/IVR scheduling systems used by one of the major auto manufacturers, I've built middleware components to provide enhanced functionality for existing systems, and I've designed and built several enterprise LAN/WAN networks.  I've also built several large scale IVR applications for both Government and Fortune 500 customers.  I'm qualified as a Cisco Certified Network Associate (CCNA),  as a Microsoft Certified Systems Engineer (MCSE), and have experience setting up WAN connectivity using frame relay, private line, and ISDN solutions.  I'm currently studying for the CCNP exams (hope to finish these later this year). 

Additionally, I have direct experience with Exchange 5.5, Exchange 2000, migration from Exchange 5.5 to 2000, Microsoft SQL Server 7.0 and 2000, and LAN support.

During the daytime, I work on various customer projects and manage the Fantastic Sams franchise with my wife and I that we own together.  

 From January 2001 to July 2002, I was employed by a company called Ceristar, Inc as the Director of Strategic Operations.  I was the chief engineer and  responsibilities there included network engineering, developing the back office infrastructure, developing the support mechanisms, and providing direct technical support to the rest of the company.  There are some photos out the window of my office here and here (the view is GREAT!).  As they were installing and maintaining Voice over IP systems (VoIP), I have direct experience with Cisco's CallManager and Unity product line. 

From July 1999 to January 2001, I worked for a company called I-Link located in Draper, UT.  My team was responsible for the definition and development efforts of the InDaVo (pronounced In-Da-Vo) gateway devices.  These gateways allow customers to connect traditional voice traffic to a next generation TCP/IP network designed only for voice.  While the economics aren't justified for all applications, it does make it possible to put US phone numbers in overseas locations, and create wide area local calling circles that operate for free all over the world.  The company is currently undergoing severe financial pressure and has canceled this project and laid off a large chunk of its employees.  I think that during December 2001, the company imploded as it's biggest product appears to now belong to another company.

Before I came to I-Link, I worked as a Senior Software Engineer for EASE CT Solutions.  While I was there, I built several large systems that allowed one government entity to replace a call center with a system that manages, and allows employees to update, their employee insurance benefit registrations.  This system serves the needs of somewhere over 178,000 employees.   I also redesigned and implemented the employment pre screening system used by one of the RBOCs to pre screen job applicants prior to transfer to a live operator for pre employment testing.  I also built the first version of the middleware now sold as the host integration system for the EASE toolkit